Tenant Services

Tenant Services

How to Apply

Once you've found the perfect property applying couldn't be easier. Essentially we e-mail you a link to the application form, you fill in all of your details online & we do the rest but, if you're looking for a bit more detail on the process then check out our helpful guide.

Moving In

After all of your references have been approved we will contact you to arrange an appointment to sign the lease and collect keys so that you can move into you new home. We hope you enjoy your stay but if you need to know more about how it all works then you can download our Tenant Handbook.

Tenant Handbook

Our Tenant Handbook is full of useful information and handy hints to help you enjoy a trouble free tenancy. This will be provided as part of your move-in pack however replacement copies can be requested from the office or downloaded here.

Moving Out

The most important thing to remember when you want to move out of a property is that we require written notice from all tenants a minimum of one month before you wish the lease to end. Further details on the process involved can be found in the Tenant Handbook but as long as you bear this first point in mind you shouldn't go too far wrong!



Very helpful especially when finding out whether or not the landlord would consider the property to be HMO. Friendly and helpful staff.

Tenant moving in — September 2010


Very efficient and friendly service. Customer focused. Viewings to confirmation of tenancy arranged promptly.

Tenant moving in — November 2010


We have both enjoyed our time in the property — we would like to thank both the Landlord & Click-let for giving us the opportunity to live in the property.

Tenant moving out — April 2011


On the few times I have had to ring the office for maintenance issues staff have been very helpful and the problem has been resolved promptly.

Current tenant — May 2011


The viewer was extremely friendly and helpful.

Tenant moving in — July 2011


Excellent service from the agency. Great communication. Always helpful.

Current tenant — July 2011